Frequently Asked Questions (FAQs)

Instructions regarding taking care and cleaning your jewellery can be found here.

We have set a minimum order requirement of only Rs.500 /- to facilitate all kinds of customers.

We operate online only from our office in Lahore near Cantt.

Yes, customers can come and visit the office. But be sure that all our products are available online. Customers are only allowed to check products to observe their quality.

Shipping charges depend on the weight of the package. Minimum shipping charges are Rs.199 and increase as weight increases.

Orders delivery may take 3-5 working days depending on the city.

Please note your order is delivered by courier companies such as TCS, Leopard and Daewoo. The rider who brings your package is not our employee and cannot open the parcel for checking. He only has to collect cash and deliver the package. If there is any issue with the products, please contact us immediately and we will do our best to resolve the issue as soon as possible to your satisfaction.

We stand by our promise to deliver the right product to you. If you receive the wrong product or the product has any quality issues, please contact us immediately, and we will resolve it to your satisfaction.

Absolutely YES. We promise to deliver what is displayed on the website. While slight variations in colours and shade may be possible due to differences in screen resolutions and lighting conditions, the design of the item would be the same as shown on our website.